Retain social media records, meet compliance archive requirements, and simplify open records requests.
Archive content from 9 major platforms + your website
+CivAll's social media archiving for the public sector is powered by Social News Desk, unifying social media and website archiving in a single open records compliance platform.
Yes. In all 50 states, government social media is subject to open records laws, including posts, comments, replies, and deleted content. Retention periods vary by state; the obligation to produce complete records does not. Screenshots and manual downloads risk incomplete, unverifiable records. Automated archiving is the only way to ensure continuous capture with the metadata courts require. Here's what every government communicator needs to know.
Our software is an automatic social media archiving tool with search, export, and content alert capabilities.
Set it and forget it. CivAll captures every post, comment, reply, and reaction the moment it happens—including timestamps, author IDs, and engagement data.
Deleted a post by mistake, or on purpose? It does not matter. CivAll preserves the original version before it disappears, keeping your public records archiving intact.
Search seven years of posts in under 10 seconds. Filter by platform, department, date range, or keyword to find exactly what you need—instantly.
Generate court-ready exports with one click. PDFs include timestamps, URLs, engagement metrics, and chain-of-custody documentation, all from one public records request management software.
Facing litigation? Place any content under legal hold with one click. Held records are locked from deletion and flagged for your legal team.
Get instant alerts when posts or comments contain threats, profanity, or keywords you define. Monitor constituent sentiment in real time so your team can respond before a post becomes a headline.
A court-ready archive demonstrates chain of custody: original post text, timestamps, author data, engagement at time of capture, and edit and deletion history. CivArchive captures and preserves all of it automatically from the moment accounts are connected.
CivAll imports your existing archive, posts, comments, and metadata included, so you never start from zero. No compliance gap during the transition, no lost records. Most migrations complete in under 48 hours.
Meet or exceed state minimum retention requirements
Exports for any open records request
Timestamps, authors, engagement, everything preserved via social media capture
Track who accessed and exported archive records
Enterprise-grade security for sensitive records
Build cases and export for litigation needs
365-day support from archiving experts
Batch import past content to fill gaps
Retention requirements range from one year to seven or more depending on the state. CivArchive supports configurable retention schedules to match your jurisdiction, and CivAll's US-based support team can help you identify the applicable policy.
“Your social media archiving software makes it so much easier to manage our social media accounts and stay on top of compliance—it's truly a game changer for our workflow.”
Kathleen Cox
Communications & Media Relations Manager
City of Sweetwater, TX
Powered by Social News Desk • Made in America
See how CivArchive works for local government, county government, enterprise government and special districts.
CivAll's instant search and one-click exports make it possible. Schedule a demo and see how automated archiving simplifies compliance and public records requests for your team.