Automatic Capture
Set it and forget it. CivAll captures every post, comment, reply and reaction the moment it happens, including timestamps, author IDs and engagement data.
CivAll Archive
Social media archiving for public records
CivAll Archive captures every post, comment, edit and deletion across your social channels automatically, so your team can answer public records requests with confidence.
50
States Covered
9
Platforms Archived
7+
Year Retention
CaptureTown of Oakwood
Every connected channel, including NextdoorCaptured the moment it is posted
Connected accounts · Town of Oakwood
- FacebookArchiving
- InstagramArchiving
- XArchiving
- LinkedInArchiving
- NextdoorNATIVEArchiving
- YouTubeArchiving
- TikTokArchiving
- BlueskyArchiving
- ThreadsArchiving
Archive content from 9 major social media platforms
facebook
instagram
X
linkedin
nextdoor
youtube
tiktok
bluesky
threads
+
CivAll's social media archiving for the public sector is powered by Social News Desk, bringing every connected social media account into a single open records compliance platform.
Public Records
Is government social media subject to public records laws?
Yes. In all 50 states, government social media is subject to open records laws, including posts, comments, replies and deleted content. Retention periods vary by state; the obligation to produce the full record does not. Screenshots and manual downloads risk incomplete, unverifiable records.
See how it works
How It Works
From connected account to court-ready record
Archive runs in the background from the moment your accounts are connected, so the record is complete before anyone asks for it.
Step 01
Connect your accounts once
Connect your social accounts and CivAll Archive starts capturing right away. There is nothing to schedule and nothing to remember.
- Nine major platforms supported
- Capture begins the moment an account is connected
- Historical import fills any gaps
Step 02
Everything is captured, automatically
Every post, comment, reply and reaction is captured the moment it happens, including edits and deletions, with timestamps, author IDs and engagement data.
- Edits and deletions preserved
- Full metadata on every record
- Continuous capture, no screenshots
Step 03
Find any record fast
Search seven years of posts in under 10 seconds. Filter by platform, department, date range or keyword to find exactly what a request asks for.
- Full-text search across every platform
- Filters for platform, department and date
- Deleted and edited content included
Step 04
Export court-ready records
Generate an export with one click. PDFs include timestamps, URLs, engagement metrics and chain-of-custody documentation, ready for any public records request.
- One-click PDF exports
- Chain-of-custody documentation
- Audit trail of who accessed and exported records
Features
Every post captured. Every record ready.
An automatic social media archive with search, export, legal hold and content alerts built in.
Deleted Content Preserved
Deleted a post by mistake, or on purpose? CivAll preserves the original version before it disappears, keeping your public records intact.
Instant Search
Search seven years of posts in under 10 seconds. Filter by platform, department, date range or keyword to find exactly what you need.
One-Click Export
Generate court-ready exports with one click. PDFs include timestamps, URLs, engagement metrics and chain-of-custody documentation.
Legal Hold
Facing litigation? Place any content under legal hold with one click. Held records are locked from deletion and flagged for your legal team.
Content Alerts
Get instant alerts when posts or comments contain threats, profanity or keywords you define, so your team can respond before a post becomes a headline.
Every Channel, Including Nextdoor
Nextdoor, archived like every other channel
Residents talk about your community on Nextdoor too. CivAll Archive captures Nextdoor posts, images and comments alongside Facebook, Instagram, X and the rest, with the same provenance and evidence on every record.
- Nextdoor posts, images and comments captured automatically
- Published, first captured and last observed times on every record
- Signed, timestamp-verified evidence
- A link back to the original on nextdoor.com
Switching providers?
Switch without losing your records
CivAll imports your existing archive, with posts, comments and metadata included, so you never start from zero. No compliance gap during the transition, no lost records. Most migrations finish in under 48 hours.
- Import from other archiving vendors and legacy platforms
- Keep your full historical record
- No gap in your compliance archive
- Full metadata preserved
Built for the Public Sector
Compliance you can count on
7+ year retention
Meet or exceed state minimum retention requirements
Public records ready
Exports for any open records request
Full metadata
Timestamps, authors and engagement, all preserved
Full audit trail
Track who accessed and exported archive records
SOC 2 Type II
Independently audited security for sensitive records
Legal discovery
Build cases and export for litigation needs
U.S.-based support
One team of archiving experts
Historical import
Batch import past content to fill gaps
What makes a social media archive court-ready?
A court-ready archive demonstrates chain of custody: original post text, timestamps, author data, engagement at time of capture, and edit and deletion history. CivAll captures and preserves all of it automatically from the moment accounts are connected.
State-by-state open records compliance
Retention requirements range from one year to seven or more depending on the state. CivAll Archive supports configurable retention schedules to match your jurisdiction, and CivAll's U.S.-based support team can help you identify the applicable policy.
One Platform
Part of the CivAll platform
Archive captures what your team publishes through Social and runs on the same platform as your website and documents, with one login and one support team.
- SitesBeautiful, fast and accessible websites
- SocialSocial media publishing, listening and analysis
- ArchiveCompliant social media archivingYou are here
- DocumentsAutomated document accessibility compliance
- One login
- One U.S.-based support team
- Publish once, reach everywhere
“Your social media archiving software makes it so much easier to manage our social media accounts and stay on top of compliance—it's truly a game changer for our workflow.”
KC
Kathleen Cox
Communications & Media Relations Manager
City of Sweetwater, TX
FAQ
Government Social Media Archiving FAQs
Yes. CivAll captures the original version of a post or comment before it is deleted. The deletion event, its timestamp and the original content are all preserved in the archive. Edits are kept the same way, so you always have the full history of what was said. That is the record a public records request or a court expects.
Deleted comment
✓Original text preserved
✓Deletion time logged
✓Edit history kept
Trusted by 200+ government organizations
Powered by Social News Desk • Made in America
See how CivAll Archive works for local government, county government, enterprise government and special districts.
Stress-free records requests
CivAll's instant search and one-click exports make it possible. Schedule a demo and see how automated archiving simplifies compliance and public records requests for your team.