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Social media archiving for public records

Retain social media records, meet compliance archive requirements, and simplify open records requests.

50
States Covered
9
Platforms Archived
7+
Year Retention
Government professional using archiving software
Connected Accounts
Facebook
2,847 records
Archiving
X (Twitter)
1,523 records
Archiving
Instagram
892 records
Archiving
Nextdoor
456 records
Archiving

Archive content from 9 major platforms + your website

facebook
instagram
X
linkedin
nextdoor
youtube
tiktok
bluesky
threads
Social News Desk+CivAll

CivAll's social media archiving for the public sector is powered by Social News Desk, unifying social media and website archiving in a single open records compliance platform.

Features

Complete archiving for complete compliance

Our software is an automatic social media archiving tool with search, export, and content alert capabilities.

Automatic Capture

Set it and forget it. CivAll captures every post, comment, reply, and reaction the moment it happens—including timestamps, author IDs, and engagement data.

Deleted Content Preserved

Deleted a post by mistake, or on purpose? It does not matter. CivAll preserves the original version before it disappears, keeping your public records archiving intact.

Instant Search

Search seven years of posts in under 10 seconds. Filter by platform, department, date range, or keyword to find exactly what you need—instantly.

One-Click Export

Generate court-ready exports with one click. PDFs include timestamps, URLs, engagement metrics, and chain-of-custody documentation, all from one public records request management software.

Legal Hold

Facing litigation? Place any content under legal hold with one click. Held records are locked from deletion and flagged for your legal team.

Content Alerts

Get instant alerts when citizens post threats, profanity, or keywords you define. Monitor constituent sentiment in real time so your team can respond before a post becomes a headline.

Social media is a public record in all 50 states

Your team's social media posts and comments are subject to open records requests. Our social media archiving software ensures you never miss a record.

Switching providers?

Switch without losing your records

CivAll imports your existing archive, posts, comments, metadata, and all, so you never start from zero. As a leading open records software, we ensure no compliance gaps during transition. Most migrations complete in under 48 hours.

  • Import from PageFreezer, ArchiveSocial, CivicPlus, and others
  • Maintain complete historical records
  • No gap in your compliance archive
  • Full metadata preserved
Archive Migration
Importing...
Importing records0%
0
Records imported
7 years
Of history
Built for the Public Sector

Compliance you can count on

7+ Year Retention

Meet or exceed state minimum retention requirements

Public Records Ready

Exports for any open records request

Full Metadata

Timestamps, authors, engagement, everything preserved via social media capture

Complete Audit Trail

Track who accessed and exported archive records

SOC 2 Certified

Enterprise-grade security for sensitive records

Legal Discovery

Build cases and export for litigation needs

US-Based Support

365-day support from archiving experts

Historical Import

Batch import past content to fill gaps

“Your social media archiving software makes it so much easier to manage our social media accounts and stay on top of compliance—it's truly a game changer for our workflow.”

KC

Kathleen Cox

Communications & Media Relations Manager

City of Sweetwater, TX

Trusted by 200+ local governments

Powered by Social News Desk • Made in America

Stress-free records requests

CivAll's instant search and one-click exports make it possible. Schedule a demo and see how automated archiving simplifies compliance and public records requests for your team.

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