CivAll

Legal

Review CivAll’s legal documents, policies, and agreements governing our platform and services.

Master Subscription Agreement

The terms governing platform subscriptions, including data processing, security commitments, and acceptable use.

Customers · Effective March 3, 2026PDF→

Privacy Policy

How we collect, use, share, and protect information for government customers and citizens.

All users · Effective March 3, 2026→

Service Level Agreement

Platform availability commitments, scheduled maintenance policies, and service credit tiers.

Customers · Effective March 3, 2026PDF→

Acceptable Use Policy

Operational guidelines for messaging, API usage, content standards, and general platform use.

Platform users · Effective March 3, 2026→

Data Processing Addendum

Data processing terms under applicable US state privacy laws, including CCPA/CPRA compliance.

Customers · Effective March 3, 2026PDF→

CivAll Archive Product Schedule

Product-specific terms for CivAll Archive — social media and website archiving — including capture scope, retention schedules, and legal holds.

CivAll Archive customers · Effective March 3, 2026PDF→

CivAll Documents Product Schedule

Product-specific terms for CivAll Documents, including covered domains, volume, publication settings, corrections, and what you keep when a subscription ends.

CivAll Documents customers · Effective October 23, 2026PDF→

Website Terms of Use

Terms governing your access to and use of the CivAll marketing website.

Website visitors · Effective March 3, 2026→