CivAll represents 15 years of government communications expertise, evolved into a civic engagement platform that helps local governments connect with residents.
Kim Wilson, a former journalist, and Elisa DeFoe founded Social News Desk in Gainesville, FL. The company launches as a social media management platform designed specifically for newsrooms.
Graham Holdings Company acquires Social News Desk through Graham Media Group, bringing institutional backing and resources to accelerate growth. Over 600 newsrooms are already using SND.
SND On Air debuts, allowing TV stations to curate, style, and broadcast social media content directly on air. The tool changed how newsrooms display social content during live broadcasts.
Social News Desk reaches 2,500+ newsrooms worldwide, becoming the leading social media management platform for local media companies.
Local Media Association names Social News Desk as Best R&D Partner of 2020, recognizing the company's innovation in helping local media companies drive digital revenue and results.
Social News Desk expands beyond newsrooms to serve local governments and public safety organizations with specialized social media tools.
SND Archive, social media archiving, helps local governments and public safety organizations comply with public records laws.
Accessible websites, communications tools, social media management and compliance in one solution for modern government.
CivAll integrates the proven social media management and archiving capabilities of Social News Desk with accessible websites and the compliance features local governments need.
Powered by Social News Desk's 15 years of innovation, CivAll Social and CivAll Archive bring proven social media management and archiving to government.
CivAll Sites delivers websites aligned with WCAG 2.1 AA, with a CMS built for government staff. Meet the ADA Title II deadlines, April 26, 2027 for entities with 50,000+ residents and April 26, 2028 for smaller entities and special districts, with accessibility built in, not bolted on later.
One platform replaces multiple vendors. Website, social media, analytics and compliance tools, all unified for modern government.
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CivAll builds on Social News Desk's 15 years of social media innovation for government agencies, newsrooms, and universities. CivAll integrates SND's proven tools directly into the civic engagement platform, giving you the same trusted capabilities, now unified with your website and compliance tools.
The same values that made SND successful guide everything we build at CivAll
Every feature is built for the unique workflows, requirements and constraints of local government. We don't adapt commercial software. We build specifically for you.
24/7 US-based support from experts who understand government communications. When you call, you get a person who can actually help—not a chatbot.
From WCAG 2.1 AA accessibility to social media archiving to SOC 2 Type II security, compliance isn't bolted on. It's fundamental to how we build everything.
We're constantly improving based on feedback from government professionals. Your needs drive our roadmap, ensuring CivAll evolves with you.
We spent years listening to city communicators. Their challenges shaped every feature we built.
“When a water main breaks at 3 AM, I need to update the website from my phone while I'm on my way to the site.”
“Our residents expect to find what they need in two clicks. If our navigation is confusing, they call the front desk instead.”
“I made an innocent mistake and deleted an important page. It took two weeks to get IT to restore it.”
“I post the same event to Facebook, Instagram and the website. That's the same content three times.”
Years of Government Expertise
Government Professionals
Government Organizations
Years of Experience Through Social News Desk
Powered by Social News Desk • Made in America
Join the cities that are modernizing resident engagement with a platform built specifically for government.
