CivAll represents 15 years of government communications expertise, evolved into a comprehensive civic engagement platform that transforms how cities connect with citizens.
Kim Wilson, a former journalist, and Elisa DeFoe founded Social News Desk in Gainesville, FL. The company launches as a social media management platform designed specifically for newsrooms.
Graham Holdings Company acquires Social News Desk through Graham Media Group, bringing institutional backing and resources to accelerate growth. Over 600 newsrooms are already using SND.
SND On Air debuts, allowing TV stations to curate, style, and broadcast social media content directly on air. The tool revolutionizes how newsrooms display social content during live broadcasts.
Social News Desk reaches 2,500+ newsrooms worldwide, becoming the leading social media management platform for local media companies.
Local Media Association names Social News Desk as Best R&D Partner of 2020, recognizing the company's innovation in helping local media companies drive digital revenue and results.
Social News Desk expands beyond newsrooms to serve government agencies, public safety organizations, K-12 schools, and higher education institutions with specialized social media tools.
SND Archive, social media archiving, helps government agencies and schools comply with public records laws.
Accessible websites, communications tools, social media management and compliance in one solution for modern government.
CivAll integrates the proven social media management and archiving capabilities of Social News Desk with accessible websites, citizen engagement tools, and compliance features cities need.
Powered by Social News Desk's 15 years of innovation, CivAll includes industry-leading social media management and archiving trusted by thousands.
WCAG 2.1 AA compliant websites with a CMS built for government staff. Meet the April 2026 ADA Title II deadline with confidence.
One platform replaces five vendors. Email, SMS, surveys, analytics, and compliance tools—all unified for modern government.
+
Social News Desk has powered social media for government agencies, newsrooms, and universities for over 15 years. CivAll integrates SND's industry-leading tools directly into the civic engagement platform—giving you the same trusted capabilities, now unified with your website, communications, and compliance tools.
The same values that made SND successful guide everything we build at CivAll
Every feature is built for the unique workflows, requirements, and constraints of government agencies. We don't adapt commercial software—we build specifically for you.
24/7 US-based support from experts who understand government communications. When you call, you get a person who can actually help—not a chatbot.
From WCAG accessibility to public records archiving to SOC 2 security, compliance isn't bolted on—it's fundamental to how we build everything.
We're constantly improving based on feedback from government professionals. Your needs drive our roadmap, ensuring CivAll evolves with you.
We spent years listening to city communicators. Their challenges shaped every feature we built.
“When a water main breaks at 3 AM, I need to update the website from my phone while I'm on my way to the site.”
“Our residents expect to find what they need in two clicks. If our navigation is confusing, they call the front desk instead.”
“I made an innocent mistake and deleted an important page. It took two weeks to get IT to restore it.”
“I post the same event to Facebook, the website, and the email newsletter. That's the same content three times.”
Years of Government Expertise
Government Professionals
Government Organizations
Days to Go Live
Powered by Social News Desk • Made in America
Join the cities that are modernizing citizen engagement with a platform built specifically for government.
